This project is confidential. Here is a synopsis of the work I did but please email me if you're interested in learning more.
HintMD
HintMD was built to solve the unique operational and payment needs of medical aesthetic practices that regular POS systems cannot solve.
As the second product designer hired by HintMD, I worked directly with the CEO and Head of Product to build the first few versions of the platform which helped us get acquired in 2020. Here are some of the things I did:
- Defined the product roadmap and designed every single feature (table-stakes and differentiators) for the POS system, including checkout, payment processing, reporting, and analytics
- Created and led a "customer advisory board" to ensure product decisions were grounded in customer feedback
- Built and evangelized a customer research process to be followed across the organization
- Built proofs of concepts to help prioritize future work and to raise additional capital
- Hired and mentored junior designers
HintMD was acquired by Revance in July 2020.
